The Angie’s List Super Service Award reflects center’s consistently superior level of customer service and automotive technical excellence.
Winner of 2015 Angie’s List Super Service Awards
Cottman Transmissions and Total Auto Care is proud to announce that Cottman of Norfolk, VA has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to local consumers, as reported to their consumer review site in 2015.
“We’re extremely proud of the entire crew at the Cottman of Norfolk center,” says Cottman President Randy Wright. “By living up to Cottman’s high standards for service, they’ve set an example for the industry, and raised the bar for every other repair shop in their community.”
“Recognition from Angie’s List is very gratifying,” says Derik Beck, vice president of digital marketing for Cottman. “Anyone can claim to be the best, but when that’s the consensus from actual customers as measured by an independent group dedicated specifically to consumer satisfaction, those claims take on a greater validity… and they should.”
“Only about 5% of service centers in Norfolk have performed well enough consistently to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a really high standard.”
Angie’s List Super Service Award 2015 winners must meet strict eligibility requirements, including earning an “A” rating in overall grade, recent grade, and review period grade; being in good standing with Angie’s List; passing a background check; and abiding by Angie’s List operational guidelines.
Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.
Local auto repair in Norfolk, VA
To learn more about Cottman of Norfolk, VA visit www.cottmanofNorfolk.com.